Return of products

Consumer reserves the right to return all the products or part of them. The company provides the possibility, to the consumer, of changing with a different size or color, as well as changing with another product. Consumer has also the option of the refund or issuing a credit voucher.

Products that are not in their original condition cannot be returned. Original condition defined as the condition in which the product is unworn with the special markings. In case of swimwear or underwear the product must bear the sanitary protectors.

In case of withdrawal, the shipping address of our company is:

Mind your Style
103, 25th Martiou street
Peristeri, Athens 121 32
Tel: 210 5764886

 

Α. Credit voucher – Giftcard 

In case you want a credit voucher or gift card you have to follow the bellow steps:

  1. You must prepare the parcel by placing:
  1. You must return your products with ACS, indicating that the charge is the recipient’s. In case you choose to return the parcel by BOX NOW you can follow all the steps here. You will not have to pay any shipping cost at the meantime.
  2. You are only charged by the return shipping cost

 

Β. Refund 

Consumer reserves the right to return the product for refund within 20 calendar days from the receipt day.

  1. You must follow the bellow steps:
  1. You must return your products with ACS, indicating that the charge is the recipient’s. In case you choose to return the parcel by BOX NOW you can follow all the steps here. You will not have to pay any shipping cost at the meantime.
  2. After the receipt of your return, we will issue the refund within 10 working days from the day of the receipt of the package.

The amount of the refund is calculated as follows:    Amount of refund = Value of goods – return transport – original transport*

 

  Shipping Cost of the Return Free Shipping Cost*
    Card/ Pay Pal COD
ACS 2€ 3€ 5€
ΒΟΧ ΝΟW 1.5€ 1,50€ 5€

*If you initially had free shipping cost, and after the return of the products the total order does not exceed 60€, then the initial shipping costs are deducted.

* We cooperate with Piraeus Bank, Alpha Bank and Eurobank. In case your purchase has been made with credit, debit card or Pay Pal the amount will be returned to the card account.

 

C. Withdrawal in Showroom

You could exchange, refund, or issue a credit voucher in the showroom with no extra charge. The conditions of acceptance of the product are the same as for the Courier replacement mentioned above.

Operation Hours:

Monday to Friday: 11:00 – 20:00

Saturday: 10:00-16:00

Address: 7th, Eschylou Street, Peristeri (1st floor), near the metro station “Peristeri”.

Cyprus and rest of  the world

In case you want a refund for part of your parcel or all of it, the shipping cost will charge the customer and the amount of the refund will be deposited to your account within 10 working days from the day of receipt of the parcel by us. The return costs charge the customer and the return of the parcel is carried out with any carrier of your choice and customer’s charge.

In case of requested a refund and your initial order has exceeded the amount of 120€ (for shipments in Cyprus with ACS), then the initial shipping costs will be charging the customer.

You can read in all the details bellow as well as the terms and conditions:

ATTENTION: It is by your responsibility to take care and ensure that the products have safely shipped to our company.

You can find the return form here

 

 

 

Shipping with Box Now

Choose to pick up your parcel from a Box Now locker working 24/7. When your parcel is dropped at the Box Now locker you will receive a text including the PIN which unlocks the Box Now locker. Your parcel will remain at the locker for 72 hours.